Violence Against Women

The Violence Against Women Program offers services to women and children whose lives have been affected by abuse. This program is available to women and children residing in Ottawa and Renfrew County and is free, bilingual and confidential.


We are committed to providing support to women and children of all cultures, religions, ages and sexual orientations who continue to live with or have left an abusive partner. Through our feminist perspective, our counsellors ensure that women are informed of their rights and are better equipped to reach their goals, whether it is to safely flee a situation of abuse or wanting to rebuild confidence and self-esteem.

We serve women* of all cultures, religions, ages and sexual orientations who continue to live with or have left an abusive partner.

Click below to find out more about our Violence Against Women Services (VAW):

  • CRISIS INTERVENTION AND SUPPORT:

    The violence against women program offers crisis intervention and support to women who are experiencing partner violence. We provide safety planning for women with their children and pets, support with accessing emergency shelter, resources, advocacy and accompaniment.

    We offer a crisis support Helpline for abused women, available 24 hours / 7 days a week. Call 613-745-4818 (English) or call 613-745-3665 (French).

    “Fem`aide” 1-877-336-2433 is a support line for francophone women; the following number may be accessed province wide. Please call any of the above numbers if you do not feel safe, or if you are experiencing anxiety due to your partner or are in need of support, resources or active listening.

  • INDIVIDUAL COUNSELLING:
    This service is offered to women who are or have experienced partner abuse.

    We operate from a feminist perspective which values empowerment, re-affirmation, support and advocacy while maintaining a non-judgmental approach.

    The following are some of the topics that may be explored in counselling: the cycle of violence, elements of power and control, safety planning, warning signs, impacts of abuse on women, children and healthy relationships.

    Our counselling services are short- term (6-8 sessions), free, bilingual and without a waiting list or catchment area.

  • SUPPORT GROUPS:

    The VAW program offers the “Phase 1 Support Group” which explores topics such as: the impacts of abuse, building self-esteem, assertiveness skills, support networks and self care.

    The Phase 1 support group is open to all women, whether you are in a relationship or not.

    The “Phase 2 Support Group” is designed for women who have fled the relationship and are ready to move on. The topics include: trust, loneliness, healing, change and much more.

    The groups are typically 10 weeks, bilingual and free of charge, with childcare and transportation subsidies available to participants. The groups run each season. Support groups are a great place to meet other women who understand your situation and to know you are not alone, while learning more about abuse and how it affects you.

  • TRANSITIONAL SUPPORT (need housing?):

    This program is to support women in transition to a life free from violence by connecting them with necessary community services. These services may be: housing, parenting support, educational and employment needs, health and wellness, as well as support and information regarding and during the legal process of family and criminal court.

    The centre also offers Transitional Support for Francophone women in the Renfrew County. For more information see below Renfrew County Francophone Services or call 613 585-3434.

  • FAMILY COURT SUPPORT:

    This program offers services to women who have experienced violence and who are involved or will be involved with the family law system. This includes: custody and access, child/ spousal support, restraining orders and support with legal aid application.

    The FCS worker offers support to women who have experienced domestic violence by helping them prepare for family court proceedings, help with safety planning, provide referrals to other legal and or community resources and provide accompaniment to court proceedings and or lawyer appointments.

  • COMMUNITY EVENTS:

    The VAW program often participates in community events to celebrate women and to further support the fight to end violence such as (Take back the Night, December 6 Vigil, International Women’s Day, Clothesline Project, among others).

    Community involvement is crucial for building public awareness and to further promote our services. We also often have window displays and information tables to address special events (Black History month, victim of crime awareness week, etc.) at the centre.

  • COMMUNITY PARTNERS:

    The Eastern Ottawa Resource centre promotes the “Neighbours, Friends & Families” campaign and le Comité reseau (Francophone services for women in Ottawa).

    The VAW team works closely with other support agencies such as: Interval House, la Maison d`amitié, OCTEVAW & WISE.

  • RENFREW COUNTY FRANCOPHONE SERVICES:

    Francophone services are offered to women who are victims of violence and live in Renfrew County.

    A counsellor is located at our satellite office in Pembroke and is available to offer free and confidential counselling, accompaniment, support and to help facilitate access to necessary community resources.

    The worker also participates and is involved in social actions and violence prevention education with the francophone community. The service is offered in partnership with the Francophone Crisis Line for abused women Fem’aide available 24/7 at 1-877-336-2433, and may be accessed by appointment at 613-585-3414

  • COUNSELLING SERVICES FOR CHILDREN:

  • Individual counselling:

    Short term individual counselling is offered for children ages 3 to 18 who have experienced or witnessed abuse.

    Follow-up counselling for children who have participated in a group and parenting support counselling for mothers is also offered.

  • Support Groups:

    A 10-week support group for children who have experienced or witnessed abuse and a parallel parenting support group for mothers is offered twice a year. The ages for the groups are determined according to the demand.

    For more information or to register your child on the waiting list, do not hesitate to call the center.

*anyone who is female identified or expressing