EORC - Community Support Services

Community Support Services

The Eastern Ottawa Resource Centre (EORC) is a non-profit organization offering social and community services to older adults and adults with physical disabilities residing in Blackburn Hamlet, Beacon Hill, Carlsbad Springs, Gloucester South, Orleans, Cumberland, Navan, Vars, and Sarsfield.

The EORC is committed to supporting older adults and adults with a physical disability live independent, active, and meaningful lives in their community.

Our goal is to help individuals stay in their own homes as long as they so choose by connecting clients with the care and help they need.

Thanks to the efforts of our committed staff and dependable, screened volunteers, the EORC plays a vital role in making our community a vibrant and accessible place.

In Ontario, regional Local Integrated Health Networks (LHIN) are funded by the Ministry of Health and Long-Term Care (MHLTC). The LHINs are responsible for planning and integrating services and distributing provincial funding to public healthcare services like Community Support services at the EORC. So what does this all mean? This means an integrated approach to service delivery, an emphasis on the continuum of care and accountability of service providers.

For more info on our Community Support Services policies related to Service Interruption, Privacy & Confidentiality, and Fees & Payments please Click Here.

Many of our services are now available for current clients to order securely on-line.

Click on the button below to find out which ones.

Click below to find out more about your Community Support Services:

  • Transportation

    Offering transportation to essential services. Priority is given to requests for transportation for medical appointments.

    Fees for urban/suburban:
    1-10 km: $ 11
    11-30 km: $ 16
    31-50 km: $ 21
    51-70 km: $ 31
    71-90 km: $ 41
    91+km: $ .50/km

    Fees rural postal codes (K4A, K4B,K4C, KOA):
    1km-30km: $ 10
    31km+: $18

    Please call to register and once registered, please call 7 days prior to the appointment to request transportation.

    Current clients can place an order for a ride online by clicking here.

  • Meals On Wheels

    Home delivery of diverse, nutritious and balanced hot or frozen meals.

    Hot Meals: Full course meals, ready to eat. Delivery available Monday through Friday. $7.00 per meal.

    Make a request for Hot Meals On Wheels online by clicking here.

    Frozen Meals Regular (Apetito): Soups $3.00ea., Entrées $6.50ea., Dessert $3.00ea. 5 entrées + 5 soups or 5 desserts $42.00. 7 Entrées $42.00. Ordering and delivery available twice monthly.

    Make a request for Apetito Meals On Wheels online by clicking here.

    Frozen Meals Gourmet (TimeSaver Foods): Soup $5.75ea., Entrée $7.75ea. Ordering and delivery available twice monthly.

    Make a request for TimeSaver Meals On Wheels online by clicking here.

  • Adult Day Program

    Therapeutic, social and recreational programming in a group setting for frail, isolated or cognitively impaired older adults and respite time for their caregivers/care partners.

    Participation: $21.50
    Transportation: 1-30km $11 / 31-70+km: $21
    For more information or to apply contact the Local Health Integration Network, Home and Community Care at 310-2222.

  • Foot Care

    Services are provided by a Registered Practical Nurse and include: an assessment, thorough cleaning, nail trimming, filing or advanced foot care based on your assessment.

    Foot Care 1st Appointment $ 53.00, Foot Care in home: $ 53.00, Foot Care in clinic: $ 28.00

    Foot Care - Advanced: Please call for more information

    Please call to book an in-home appointment or request one of the following locations: Orleans (1515 Tenth Line Rd., 867 Hiawatha Park Rd. 6419 Lumberman Way), Gloucester (1345 Ogilvie Rd.), Cumberland (2564 Market St.), Blackburn (2412 Cleroux Rd.,) or Sarsfield (2980 Colonial Rd)

    Make a request for an appointment at one of our Foot Care clinics online by clicking here.

    "Foot Care, a step in the right direction!"
  • Grocery Bus
    Eastern Ottawa Resource Centre Community Support Services

    Offering transportation, delivery and accompaniment to and from local grocery stores.

    Transportation: 1-30km $11

    Services available in Gloucester, Blackburn, Orleans/Cumberland and Gloucester South, Vars, and Carlsbad Springs.

    Make a request for an appointment on one of our Grocery Buses online by clicking here.

    “It’s a pleasant drive to go for groceries and we all enjoy it. I am very satisfied with the service and Paul, the driver, is very nice, courteous and helpful.”

    T. Gerhardt, Community Support Services Client

  • Home Maintenance & Home Help
    Eastern Ottawa Resource Centre Community Support Services

    A service that provides access to safe, reliable workers for housecleaning and maintenance. Ensure that you live in a clean, safe home environment.

    Home Help services include light housekeeping and cleaning. Home maintenance services may include, yard/garden maintenance, spring and fall clean-up, heavy cleaning, odd jobs and/or light carpentry.

    Call us if you or someone you know could use some help around the house.

  • Friendly Visiting & Telephone Assurance

    Share activities, interests, or stories with an individually matched volunteer. Contact us if you or someone you know would benefit from the companionship and support of a Friendly Visitor.

    Eastern Ottawa Resource Centre Community Support Services Telephone assurance provides an ongoing link to volunteers for daily or weekly security checks (Monday to Friday). If you or someone you know would benefit from a regular check-in please call us for more information or to register.

    “Like exercise and diet, an active social life seems to help us stay healthier and happier longer.”

    Community Support Services Worker, EORC

  • Cycling without age
    Eastern Ottawa Resource Centre Community Support Services

    The Cycling without age program allows seniors to enjoy the outdoors, build relationships with the volunteer pilots, and link seniors to services they require through our Community Support Team, all while enjoying a memorable bike ride!

  • Caregiver Support

    Caregiving for a spouse, parent, relative, or friend?

    Individual and/or group support, education, counselling and referrals offered at no cost to caregivers caring for older loved ones.

  • Respite Care
    Eastern Ottawa Resource Centre Community Support Services

    Providing caregivers / care partners a period of rest or relief.

    Services may include companionship, overnight companionship, and attending to a client’s personal care needs.

  • Going Home

    The Going Home Program is a community-based service designed to help seniors and physically disabled adults return home safely following a hospital stay.

    It provides a free support service for clients during their return home. Clients must be referred by the CCAC prior to discharge from hospital.

  • Fitness & Wellness

    Fitness and wellness programs include exercise, fall prevention and light yoga stretching.

    Don’t underestimate the benefit of exercise on your physical and mental wellbeing! Benefits include reducing the risk of falls and injury, boosting mood and maintaining a healthy body as well as increasing brain function. The key is finding an activity that suits ones’ mobility and goals.

    Participation - General Fitness: Free
    Participation - Light Yoga Stretch: 10 sessions for $50 or Drop-in for $7.50
    Transportation: 1-30km $11 / 31-70+km: $21

    “As a caregiver, I really look forward to my weekly yoga class…this hour of stretching and relaxation in a very supportive environment not only relaxes the mind but all of my muscles”

    L. Lamadeleine, Community Support Services Client

  • Snow Go/Snow Go Assist

    Need a helping hand with snow removal? Call us at 613-741-6025

    Referrals to screened contractors to clear snow from private driveways and walkways. Subsidies may be available to low income individuals pending a financial assessment.

  • Crisis Intervention and Support

    Don’t know where to turn?

    The service provides intervention and support in critical situations until the situation is stabilized and a follow-up plan is in place.

    Offering support during a crisis such as homelessness, a critical change in life situation, abuse, isolation, etc.

    “All too often we see people waiting until they are in crisis to piece together supports. Know where to turn, just in case. The last thing anyone wants in a crisis is more stress.”

    Community Support Worker, EORC

CLICK HERE for a full printable list of Community Support Services


The EORC works collaboratively with other organizations and government programs to provide access to a range of services supporting older adults:

EASTERN OTTAWA HEALTH LINK: 613-746-4621 ext. 6413



DIABETES WORKSHOPS Call: 613-233-4444

PRIMARY CARE OUTREACH Call: 1-844-726-5115



The Eastern Ottawa Resource Centre is a proud partners of the Orléans Health Hub

To remain informed on developments related to the Orléans Health Hub, please Click here .

We are a health Service Provider (HSP) funded by the Champlain Local Health Integration Network (LHIN). Click here to review a duly signed copy of our Multi Sector Service Accountability Agreement.

If you live outside of Blackburn Hamlet, Beacon Hill, Carlsbad Springs, Gloucester South, Orleans, Cumberland, Navan, Vars, and Sarsfield, please use Caredove to find the nearest provider of community support services.